Afternoon Despatch & Courier
January 2, 2007ou either love the hustle-bustle of the city that never sleeps or simply detest it for what it is. Whatever your take on Mumbai, the fact is the city, which is home to millions of people, is one of the most vibrant and effervescent in the world; home to a potpourri of cultures. There are many attractions in'Mumbai, depends on the way you perceive them. While not all may admire the fine art deco at Marine Drive or the gor geous buildings that the British left for us, verity remains that Mumbai has something for everyone. And showcasing the splendid sights of Mumbai to discerning tourists who flock here from around the world is Naini Mehta's 'Namaste City Tour - Mumbai on the Move'. "I love Bombay. I've stayed here all my life and it was a dream I had since childhood that I shoutd be able to show my city to the world. I come from a family that deals with travel but I got a chance to get down and pursue my dream only about two years back. Today 1 offer Full Day Tours, Half Day Tours, Elephanta Caves Tours, Kanhen Caves and Borivill National Park Tours, Temple Tours and even personalised tours, which includes lunch at an Indian restaurant, shopping and sightseeing. The USP of my tours is that we have very professional guides, who converse with tourists in any language of their choice," says Naini zestfully. Nainl and her partner, Kuiial Vahalia, are currently in the process of adding more innovations to their tours. While Kunal looks after all the back office matter, it is Naini who brainstorms on improvements and interacting with the hotels, drivers, guides and tourists' everyday, the duo have tied up with all major hotels in the city and whenev er a flummoxed concierge, gets a call from a patron asking him what to see in Mumbai, a call is promptly made to Naini, who is then more than happy to take over. According to Naini, "My guides don't just talk about the places, the tourists visit. They explain the different cultures, their signifi cance and answer whatever queries that tourists have. Besides which, I also give each tourist a memento like bindis, gajras, agar-battis or diyas to take back with them. My idea is to promote Indian culture, that's why I take them to an Indian restaurant." Besides authentic Indian food, the tourists are regu larly given snacks and mineral water throughout the day. Surprisingly the top five' places that tourists like to visit in Mumbai are Mani Bhavan, the Elephanta Caves, meet the dab-bawalas at Churchgate, and visit the Chhatrapati Shivaji Museum and the H20. Water Sports Complex. "All foreigners who come to me have mis mind block that peo ple here are out only to cheat them. That's why I have to sit with them, make them feel comfortable and tell them that it's not the case everywhere. At the end of every tour, I Gateway of India Museum lehangir Art Gallery Phillips Antiques Chhatrapati Sivaji Terminus Afghan Church Dabbawallas Marine Drive flyover Rajabai Tower Mani Bhavan Dhobi Ghat Jain Temple Hanging Gardens Kamala Nehru Park Boat Ride
give them a questionnaire for their feedback and. taken into consideration every com plaint I get. These tourists are very curious about Indian culture, they also find it diffi cult to digest the vast income disparity that is prevalent in the city," says Naini.. Naini is soon planning on providing a lap top in each car, more snacks, providing a fortnightly guide and introducing a chil dren's tour. You don't have to be a foreigner to enjoy the sights of Mumbai. If you want to take a relaxing tour of the city you stav in, call (022) 23888711 / 9323652111. Website – www.namastecitytour.com. Email – visitus@namastecitytour.com.
Originally published in Afternoon Despatch & Courier — January 2, 2007